Four artifacts, in reading order
Each doc is a one- or two-pager. Read top-to-bottom for the full strategic picture, or jump straight to what you need.
Diagnosis & Strategy
The market context, the three constraints (offer wall · dormant database · install handoff), the two-priority Q2 strategy, and the growth metrics that drive decisions. Replaces call volume / ARPU / churn as the decision-driving KPIs.
Open the one-pager 02Quarterly Roadmap
Q2 → Q1 2027 sequencing. Maximum 2-3 priorities per quarter. Q2: ICP+Offer + GHL Nurture. Q3: Fiber new-project sourcing + Content Engine + Per-City LPs. Q4: Content weekly + Wireless→Fiber rollout + Per-Project Fiber LPs.
Open the roadmap 03Q2 Execution Plan
Week-by-week deliverables, owners, dates, dependencies, risks. Workstream A (Acquisition + Offer), Workstream B (GHL Nurture), Workstream C (Fiber blitz <6-month quick-win). Critical path compressed for Jun 1 launch.
Open the execution plan 04Offer Brief
Graduated 6-month intro pricing: $35/mo Budget & Family · Tech at $45 · Pro at $55 · Ultimate excluded. Math, stay-rate sensitivity, the never-advertised price-lock save offer at month 6 ($5 off for 2yr · $10 off for 3yr), and the 5 decisions still open for Friday.
Open the offer briefRead the Diagnosis & Strategy one-pager (01), then jump to the Offer Brief (04).
The Diagnosis explains why we're acquisition-first right now. The Offer Brief shows what we're shipping June 1 and why. The Roadmap (02) and Execution Plan (03) are the operating docs — read those once you have the strategic frame.
The three things to know
From the diagnosis, in one strip.
Pipeline is flat, not broken
Sales calls flat at ~580/month Feb–Apr 2026. Wins flat at ~155-170/month. The funnel is steady. More volume won't fix the gap — conversion will.
The offer is the wall
17% of inbound sales calls name a price objection. ~63 competitor price quotes per month cited by customers. The bottleneck is the price step, not demand.
Market is mid-transition
Wireless→fiber migration is happening market-wide. When a household's neighborhood gets fiber, they leave wireless. Whoever signs first wins the ~16-year tenure.